LinksGuard Assist

IT Support for Golf Clubs - Simple, reliable day-to-day help for your club.

Let us 'Assist' You

Practical, friendly IT support for golf clubs — designed to run alongside your Cyber Essentials & Security package.

Running a golf club means relying on technology every day. Email, Intelligent Golf, ClubV1, BRS, Microsoft 365, payment systems, Wi-Fi, printers, and devices all need to work reliably — but most clubs don’t have anyone dedicated to keeping them running.

LinksGuard Assist gives you simple, remote, day-to-day IT support from someone who understands the unique environment of UK golf clubs. It’s the perfect partner to your Cyber Essentials & Security programme, ensuring your club runs smoothly and stays secure.

Why Golf Clubs Choose LinksGuard Assist

Golf clubs face unique challenges that typical IT providers often don’t understand. Your office may be staffed by a mixture of employees and volunteers, all using systems such as Inteligent Gold, ClubV1, BRS, Microsoft 365, and various payment or till systems. Equipment may be ageing, or shared across departments. Connectivity can vary across the site, and staff are often expected to “just get on with it” even when technology isn’t cooperating.

LinksGuard Assist provides a single, reliable point of contact for everyday IT problems. Instead of wasting time trying to diagnose issues, searching the internet for fixes, or calling multiple vendors, your team has someone to turn to who knows how golf clubs operate. From small access issues to common Microsoft 365 problems or connectivity frustrations, the service is designed to keep your staff working, your systems available, and your club running smoothly.

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LinksGuard Assist + Cyber Essentials = Complete Protection

Your Cyber Essentials & Security package protects your systems.
LinksGuard Assist supports your people and operations.

Together, they create a secure, reliable environment that meets compliance expectations and reduces the risk of disruption.

What's Included in LinksGuard Assist

User Support

Smooth onboarding, leavers handled securely, password resets, permission changes, and MFA setup — all aligned with Cyber Essentials requirements.

Microsoft 365 Support

Help with email, Outlook, OneDrive, SharePoint, Teams, mobile email setup, and everyday access issues that slow staff down.

Device Support

Support for club-owned laptops and desktops, solving common issues like connectivity problems, performance issues, printing faults, and ClubV1/BRS access.

Network Assistance

Troubleshooting for Wi-Fi, broadband, and connectivity issues, and liaison with your ISP when needed.

Vendor Liaison

Help dealing with IT related issues with the other external systems your club depends on.

Need reliable IT help for your club?

If your team is dealing with login problems, email issues, or everyday tech frustrations, LinksGuard Assist is designed to make life easier.

40%

of all IT issues relate to Microsoft 365
Most everyday problems involve email, Outlook, OneDrive or Teams.

3hrs

Time Lost
Without dedicated support, staff spend valuable time trying to fix login issues, printer faults, and access problems.

74%

Disrupted Operations
Nearly three-quarters of small organisations say tech issues slow down daily work and impact service.

3x

Problem Resolution
Issues are resolved far quicker when staff have a single trusted point of contact instead of handling vendors themselves.

Pricing & Plans

Choose the plan that fits your needs. Simple, transparent, and designed to grow with you.

Club Certified

From £150 +VAT /month

Cyber Essentials Certification & foundational support for golf clubs that just want Cyber Essentials certification

Features
  • Certification
  • Access to Certification Portal
  • Annual Certification Fees
  • Documentation & Policies
  • Simple Policy Template
  • Insurance
  • £25,000 Free Cyber Insurance Included
Recommended

Club Compliant

From £250 +VAT /month

Ongoing protection, training, and management for Golf clubs wanting full-year support and proactive security upkeep

Features
  • Planning
  • GAP Analysis & Remediation Report
  • Certification
  • Access to Certification Portal
  • Fully Managed Certification
  • Certification Fees
  • Security Managment
  • Cyber Essentials 5 Control Monitoring
  • Patch Management
  • Documentation & Policies
  • Custom Policies for Your Club
  • Training & Awareness
  • Comprehensive Role Based Staff Training Programme
  • Reporting
  • Monthly Security Summary
  • Annual Compliance Review & Plan
  • Insurance
  • £100,000 Free Cyber Insurance Included

Club Resilient

From £750 +VAT /month

Complete cyber security partnership — compliance, prevention & resilience for golf clubs seeking a managed cyber security function

Features
  • Planning
  • GAP Analysis & Remediation Report
  • Certification
  • Access to Certification Portal
  • Fully Managed Certification
  • Certification Fees
  • Security Managment
  • Cyber Essentials 5 Control Monitoring
  • Patch Management
  • Vulnerability Scanning & Remediation (up-to 10 devices)
  • Documentation & Policies
  • Full Custom Policies for Your Club
  • Training & Awareness
  • Comprehensive Role Based Staff Training Programme
  • Reporting
  • Monthly Vulnerability & Health Reports
  • Annual Compliance Review & Plan
  • Insurance
  • £250,000 Free Cyber Insurance Included

How Support Works

  • Step 1: Raise a Support Request

    When someone at the club needs help, they simply log the issue through the support email or portal. This keeps everything organised, ensures requests don’t get missed, and allows us to track progress clearly. Whether it’s a login problem, a Microsoft 365 issue, or trouble accessing your other system, the process starts in one simple place.

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  • Step 2: Remote Diagnosis and Troubleshooting

    Most issues can be resolved quickly without us having to visit you. We’ll connect to the device (with permission), investigate the problem, and apply the fix while the staff member watches — so they understand what’s happening and feel supported, not left in the dark. This approach is fast, secure, and ideal for everyday IT frustrations.

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  • Step 3: Vendor or Provider Escalation (When Needed)

    If the problem sits with a third party — such as your broadband provider, payment systems, or Microsoft — We’ll take ownership of the escalation. This means no more long phone calls, being passed around different teams, or trying to explain technical issues. We’ll liaise with the external supplier, chase progress, and keep the club updated until the issue is resolved.

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  • Step 4: On-Site Support Available When Required

    Most issues can be resolved remotely, but occasionally a physical visit is the most practical solution — for example, when hardware needs attention, Wi-Fi equipment needs to be checked, or complex issues can’t be diagnosed off-site. In these cases, We will arrange on-site assistance at the club.

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Talk to us about how we can Support Your Team.

Whether you’re starting from scratch or need help completing the assessment, we’ve got you covered.

Is LinksGuard Assist Right for Your Club?

LinksGuard Assist is ideal for clubs without an in-house IT function, or those relying on volunteers or general staff for IT issues. If your team regularly struggles with email problems, login issues, Wi-Fi faults, printer failures, or access to booking systems, this service will remove those frustrations immediately.

It’s the practical support layer that sits comfortably alongside our Cyber Cyber Essentials packages, helping staff stay secure, confident, and productive.